USA Badminton Seeking an Athlete Service Manager

USA Badminton is seeking a highly organized and service-oriented individual to join our team as Athlete  Service Manager.  

Position Details 

• Reports To: CEO & COO  
• Employment Type: Full-Time  
• Location: Remote (U.S. based); Colorado applicants preferred.  
• Salary: Commensurate with experience  

Position Summary 

The Athlete Service Manager oversees athlete services, international tournament administration,  compliance tracking, rankings administration, and club membership support for USA Badminton. This  role serves as a primary point of contact for athletes, coaches, tournament organizers, and partner  organizations while supporting USA athletes competing domestically and internationally. 

Key Responsibilities 

International Tournament & Athlete Services

• Manage entries and withdrawals for BWF sanctioned tournaments. 
• Process BWF ID applications and federation transfers. 
• Serve as the primary contact for athletes, tournament organizers, BWF, USOPC, and USADA  regarding international competition matters. 
• Coordinate athlete and staff compliance requirements, including USAB membership, SafeSport,  background checks, and Code of Conduct completion. 
• Manage logistics and administration for international representation events, including: 
  • Athlete confirmations 
  • Coach coordination 
  • Travel information and insurance 
  • Tournament communications 
  • Team administration and on-site support when assigned  
• Maintain athlete and coach databases, records, and compliance tracking. 
• Assist athletes with tournament entry procedures, eligibility questions, rankings information,  and international competition resources.
• Manage and maintain USA Badminton junior rankings and provide rankings information when  requested.  
• Coordinate accreditations for athletes, coaches, and support staff. 
• Track and process BWF and USAB penalty fees and reimbursements.  
• Review and update international entry selection procedures and policies.  

Club Membership Support  

• Serve as the primary contact for USAB member clubs.  
• Assist clubs with membership applications, insurance, and compliance requirements. 
• Maintain club records, compliance reports, and website updates.  

Event Support  

• Attend National Championships, Selection Events, and other designated events to provide  administrative and operational support. 
• Assist with on-site athlete and team administration during Selection Events. 

Qualifications 

•  Bachelor’s degree or equivalent experience in sports management, administration, or a related field preferred.  
• Experience in sports administration, event operations, or athlete services preferred.
• Strong organizational, communication, and administrative skills. 
• Ability to manage multiple projects and deadlines effectively. 
• Familiarity with BWF, USOPC, SafeSport, and anti-doping procedures preferred.
• Proficiency with Microsoft Office, Google Workspace, and database systems.
• Ability to travel domestically and internationally as needed. 

Application Process 

Interested candidates should submit their resume to:  

John.ruger@usabadminton.org